This Privacy Policy explains how Anatolia Plates collects, uses, and protects your personal information when you visit our website or place an order.
Who We Are
Store name: Anatolia Plates
Website: anatoliaplates.com
Email: anatoliaplates@gmail.com
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Phone number, if provided
- Billing address
- Shipping address
- Order details
- Payment status
- IP address
- Device and browser information
- Website activity, such as pages visited and products viewed
How We Use Your Information
We use your personal information to:
- Process and deliver your order
- Send order confirmations and shipping updates
- Provide customer support
- Handle returns, refunds, and complaints
- Improve our website and shopping experience
- Prevent fraud and protect our store
- Send marketing emails only when you have given consent
- Comply with legal and tax obligations
Payment Information
Payments are processed securely through our payment providers. We do not directly store your full payment card details.
Sharing Your Information
We may share necessary information with trusted service providers, such as:
- Shopify or our e-commerce platform
- Payment providers
- Shipping and delivery companies
- Email marketing platforms, if used
- Analytics and advertising tools, if used
- Professional advisors, where legally required
We only share the information needed to provide our services.
Marketing Emails
If you subscribe to our newsletter or agree to receive marketing, we may send you updates about products, offers, and brand news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [your email].
Cookies and Tracking
Our website may use cookies and similar technologies to make the website work, improve performance, remember preferences, and support analytics or advertising.
Non-essential cookies should only be used after user consent where required. Some strictly necessary cookies may be used because they are required for the website to function.
Data Retention
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including order processing, customer support, legal, accounting, and tax requirements.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent for marketing
- Request a copy of your data
To exercise your rights, contact us at anatoliaplates@gmail.com
Data Security
We take reasonable steps to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.