Shipping Policy

At Anatolia Plates, we carefully prepare and ship every order to ensure your plate holder arrives safely and in good condition.

Shipping Countries

For now, we ship to:

  • Netherlands
  • Belgium
  • Germany

More countries may be added in the future.

Processing Time

Orders are usually processed within [1–3 business days] after payment confirmation.

During busy periods, product launches, holidays, or high-demand moments, processing may take slightly longer. We always do our best to ship your order as quickly as possible.

Estimated Delivery Time

Estimated delivery times:

  • Netherlands: [1–3 business days]
  • Belgium: [2–5 business days]
  • Germany: [2–5 business days]

Delivery times are estimates and may vary due to courier delays, holidays, customs checks, or other circumstances outside our control.

Shipping Costs

Shipping costs are calculated at checkout.

We may offer free shipping on orders over €50. If your order qualifies, the free shipping option will appear automatically at checkout.

Incorrect Shipping Details

Please make sure your shipping address is correct before placing your order.

Anatolia Plates is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer. If a package is returned to us because of an incorrect address, we may ask the customer to pay the shipping cost for resending the order.

Lost or Delayed Packages

If your order has not arrived within the expected delivery time, please contact us atanatoliaplates@gmail.com with your order number.

We will help check the status of your shipment. However, delays caused by the delivery carrier are outside our direct control.

Damaged During Delivery

If your item arrives damaged, please contact us within 48 hours of delivery and include:

  • Your order number
  • Clear photos of the package
  • Clear photos of the damaged item

We will review the issue and help with a suitable solution.